Privacy Policy

Last updated: August 27, 2026

CnLuckyName ("we", "us") operates cnluckyname.com, a paid Chinese-naming service with an optional Five-Element cultural analysis. This page explains what information we collect, why, and what we do — and don't — keep.

1. Information you provide

What we ask for depends on which report you choose:

Standard ($9.90): your English name, gender, and country. We never ask for your birth date or birth time on this plan.
Premium ($29.90): the same (English name, gender, country), plus an optional birth date and birth time. Both fields are always optional — you can complete a Premium order without them. If you provide them, we use them only to calculate a Five-Element cultural profile for your report; if you leave them blank, your report is generated without that layer, with no loss of the rest of your report.
Business Bundle ($49.90): your English name, gender, and country — same as Standard. We never ask for your birth date or birth time on this plan either.

We also ask for an email address if you proceed to pay, or if you choose to enter your email on the free preview screen to receive a copy of your (still-locked) preview before paying — that's optional and only happens if you submit that form yourself.

Where we ask for a birth date or birth time, our legal basis for processing it is your consent, given by choosing to enter it into an explicitly optional field. You may decline to provide it at all, and you may withdraw consent at any time by asking us to delete any record derived from it (see section 7) — this does not affect the rest of your order.

2. What we do not store

    🔒 We never store the raw birth date or birth time you enter — for paid reports or free previews alike, whether or not you chose to provide them. It is used only in memory, for the seconds it takes to compute your Five-Element profile and generate your report, and is then discarded.
  

3. What we do store

For paid reports, we keep a record tied to your PayPal order, consisting of: your order ID, the report tier purchased, your email address, the payment amount, the timestamp, and a copy of the finished report itself (names, BaZi chart summary, and written analysis — not your original birth date/time input).

We keep this so that:

if something goes wrong after payment (e.g. your browser closes before the report loads, or you lose the email), we can recover your exact report instead of asking you to pay again; and
we have a record for customer support and payment-dispute purposes, and to prevent a single payment from being reused to generate unlimited reports.

If you use the free preview screen's "email me my previews" form, we keep a record of the email address you gave us, the report tier(s) you were viewing, and the same locked preview fields already shown on the page (e.g. a single hidden character, or an element tag) — not your birth date/time. We use this to send you that one email and, occasionally, follow-up updates about CnLuckyName. You can unsubscribe or ask us to delete this record at any time (see section 7).

We do not use this information for advertising, profiling, or any purpose beyond the two uses above.

4. Payment information

All payments are processed directly by PayPal. We never see or store your card number, PayPal password, or other payment credentials — PayPal only tells us whether a given order was completed and for how much.

5. Third-party services we use

PayPal — payment processing.
DeepSeek — an AI service we use to write the narrative portions of your report (name meanings, stories, forecasts). It receives the computed astrological data (elements, chart pillars) needed to write that content, not your name, email, or payment details.
Resend — an email delivery service we use to send your report backup to the email address you provide at checkout.

6. Cookies & analytics

We do not currently use cookies, ad trackers, or third-party analytics on this site.

7. Your rights

You can ask us to delete the stored copy of your report and order record at any time by emailing us at zhitongai74@gmail.com with your order ID or the email address used at checkout. We'll confirm once it's deleted.

8. Children's privacy

This service is not directed at children, and we do not knowingly collect information from anyone under 16.

9. Changes to this policy

If we change what we collect or how we use it, we'll update this page and change the "Last updated" date above.

10. Contact

Questions about this policy or your data: zhitongai74@gmail.com.